Privacy Policy
Last Updated: 26/10/2026
Welcome to Zolda Solutions . We are committed to safeguarding your privacy and the privacy of your customers. We value the trust you place in us and are dedicated to ensuring that your personal information is collected, used, and protected responsibly.
This Privacy Policy outlines how Zolda Solutions ("we," "us," or "our") collects, uses, protects, and discloses your information in connection with our website, services, and platform (collectively, the "Service").
1. Scope of This Policy
This policy applies to information we collect when you access or use our Service. By using the Service, you agree to the practices described in this Privacy Policy. This policy does not apply to information collected offline or by third-party websites or services that you may access through our Service.
2. Information We Collect
We collect information necessary to provide and improve our Service:
Personal Information: This includes your name, email address, phone number, business address, and payment details when you sign up for our services.
Platform Usage Data: We collect details about how you interact with the Service, such as pages visited, features used, browser information, and IP address.
Cookies & Tracking Technologies: We use cookies and similar technologies to remember your preferences, enhance your user experience, and gather analytics on how our Service is used.
3. How We Use Your Information
We collect information necessary to provide and improve our Service:
To create, manage, and secure your account.
To provide, operate, improve, and personalize the Service.
To schedule calls and appointments you request, and process payments for services you purchase.
To communicate with you about service updates, offers, and support.
To monitor and analyze trends, usage, and activities in connection with our Service.
To ensure security, prevent fraud, and comply with applicable laws.
4. Information From Calls and Chats
When you call our AI voice agent or use our website chat, we may record or save the conversation and collect details you share, such as your name, phone number, email, and reason for contacting us. We use this only to respond to you, book appointments you request, and improve our service. We never sell this information.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information only in the following limited circumstances:
With Service Providers: With trusted partners (like payment processors or cloud hosting providers) who help us operate the Service, but only as necessary for them to perform their functions.
For Legal Reasons: If required by law, such as to comply with a subpoena, or if we believe in good faith that such action is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In connection with a merger, sale of company assets, or acquisition, your information may be transferred as a business asset.
6. SMS / Text Messaging
If you provide your mobile phone number and opt in to receive text messages from Zolda Solutions LLC, we use it only to send the messages you agreed to, such as appointment confirmations, reminders, and replies to your inquiries.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. You can also contact us at [email protected] or (206) 730-5468.
7. Protecting Your Information
We employ advanced administrative, technical, and physical security measures to protect your data. While we strive to use commercially acceptable means to safeguard your information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Your Choices & Rights
You have choices regarding your personal information:
You can opt out of text messages at any time by replying STOP.
Account Information: You can update your account information at any time by logging into your account settings.
Cookies: You can set your browser to refuse some or all cookies. However, if you disable cookies, some features of the Service may not be available to you.
Marketing Communications: You can opt-out of receiving promotional emails from us by following the "unsubscribe" link in those emails.
9. Information Related to Minors
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will delete it immediately.
10. Links to Third-Party Sites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing them with your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after such changes indicates your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please reach out to us:
Email: [email protected]
Phone: (206) 730-5468
Business: Zolda Solutions
Have any Questions?
Book a free 15-minute call with Abdalrhman, the founder.
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